Hi Judy and Jacob, I've done quite a few shops for them and can honestly say I've never ran into an issue. I've done lots of shops where I had to submit receipts to them. I would definitely review with the scheduler what was unacceptable about your receipt first. Just ask what wasn't OK about it. Then take it from there. Maybe the store you shopped recently changed their types of receipts or something? I'm only asking because for two people to have the same problem at the same time is odd. Good luck and can you keep us posted? I suggest maybe changing the main title to the post though because it's inferring that this MSP is acting in a fraudulent way and I'm sure that's not the case. Good luck though!
Hi Deb! I'm sorry to hear about your accident! I hope you are doing better. To answer your question, your points don't go down for not performing new shops. Your points won't increase either lol. The only way you might have lost points is if you had to cancel any shops that were assigned to you. Good luck!
Hi Julia, if you login to the iSS website you'll see more shops. You'll only see shops within a certain distance from your home as far as regular shops. That number you see I believe is total new shops added since your last login. You won't see shops 500 miles away from you unless it's a web/phone shop. Good luck!
Hi Melanie, the target will be provided when the shop is assigned to you in the shop instructions. Basically, the target is a specific person they want you to speak to or observe. (usually) if you need any other help let me know!