Ivan
6 years 0 Ivan 951
Issues with the app

Yeah, that's actually a great idea! Especially because the app gives you the option of picking out a photo from your phone gallery :)

Ivan
6 years (Edited 6 years) 0 Ivan 951
New from Georgia

Hi Keisa,


Welcome aboard! Here's a thread where you can find a bunch of useful tips to help you make the most out of your experience: https://www.secretshopforum.com/thread/1/2/94/pro-tips-for-those-who-want-to-be-the-best-shoppers


Good luck on your shops!

Ivan
6 years +1 Ivan 951
Hello Everyone from sunny Peoria, Az

Can't believe I haven't found this, your first post here, until now! :)


Well in any case, it's very nice to have you with us, and to see you active on the Forum! I hope your shopping experience is being interesting and fun so far :)

Ivan
6 years 0 Ivan 951
After my first job...

Hi Lisa,


Yes - MFJohnston explained where you can find your shop, depending on whether it was reviewed and approved already or not.

The length of the review process can vary greatly depending on the shop, MSP, and time of the month. Editors usually review shops within 48 hours, although it might take longer if there are a lot of shops to be reviewed, or of they are more complicated and take longer to review.


You can always contact the MSP that posted the shop to inquire about it's status and get info on how long approximately would it take to be approved (as well as when the payment will be made).


Cheers!

Ivan
6 years +1 Ivan 951
Hello Everyone from sunny Peoria, Az

That's well said MFJohnston!


You should always strive to schedule only those shops that you know you can do, and for a date when you are sure you can do them. If something comes up and you can't do a shop on the assigned date, make sure to tlet the schedulers know in time - rescheduling doesn't hurt your score and is much easier than canceling and then requesting shops again.


Cheers!

Ivan
6 years 0 Ivan 951
Weekly Points

You're welcome! And good luck on your endeavors :)

Ivan
6 years 0 Ivan 951
My first few shops

Yeah, Lamps Plus shops take longer to review than any other shop I know of...they go through multiple levels of review before finally being approved and forwarded to the client - and there's a lot of them done in the first few days of every month, so they can take a while :)

No worries though - if it wasn't returned for more info or (God forbid) declined in the first week or so, it is most likely perfectly fine :)

Ivan
6 years 0 Ivan 951
Hello From PA

Hi Lori,


Welcome to the Forum!

No worries, that happens sometimes, even to shoppers that have been at it for a while :) As long as you learn from each experience and are willing do do more shop, you will be just fine :)


It's great to have you with us, and welcome again!

Ivan
6 years +1 Ivan 951
Questions regarding using the app vs my laptop for shops

Hello Lauri! Those are great questions!


Let's see if I can help :)


  1. On the website, the available shops page will show you the shops closest to your listed home address, On the app, if you have your location services turned on, it will by default show you shops closest to your current location.
  2. For recorded phone shops, your can find the correct number to dial on the Guidelines tab.
  3. If you are referring to the red badge with a bell sign in it - it means that you have a notification/request for attention from editors or schedulers. When you click on it, it should open the message, and when you reply it should go away. You can also find those notifications under "Shopper Announcements" on the website.
  4. To change your email address, simply log into iSecretShop.com (or the app) and go to your Profile Tab. You can change your email in the very first section of the form. Just enter your new email address and hit save. Once you save your new email address, an email will be sent to your new email asking you to confirm your email address. Click the link, and your email address will be successfully updated.
  5. You need to save every time you make updates to your shop report, whether you use the app or the website.


I hope this helps!

Ivan
6 years (Edited 6 years) 0 Ivan 951
My first few shops

Well, the good news is that we are at the end of the month, and the end of a quarter, which means that tons of shops should be posted soon, or are already being posted - so keep an eye on that Available Shops page, something interesting (and nearby) is bound to be in soon. :)