Nigel_15780428166508
3 years 0 Nigel_15780428166508 8
Hello from UK / ServiceMeasure converts

Well after the fiasco of switching to this platform in January\February I was not surprised to see they were no longer on the list of companies.


I would not be surprised if\when they come back they switch back to Quest as though it was buggy at least it was easy to use (for me) and seemed to be efficient.


Also they have lost a major hotel chain (they have been taken over by Best Western-who do their own in house audits).


Another smaller hotel group have gone bust so Sm have lost another set of hotels.


Another hotel chain stopped the MS visits except for the 4 in London.


I do hope they survive as for me they were on of the best for me.

Nigel_15780428166508
3 years (Edited 3 years) 0 Nigel_15780428166508 8
Hello from UK / ServiceMeasure converts

milly @ Sep 9, 2020, 9:46:49 AM
I really hope SM come back. I found this platform worked well after the initial teething issues and would be happy to see them return. Quest was fine but I don’t miss the emails at 3am!

I believe Hallmark was taken over by BW earlier this year.

Shearings have gone (around 45 hotels under Bay, Coast & Country, Country Living brands) the owner Specialist Leisure Group has gone into administration.

I’m not sure which group has stopped apart from the ones in London but would be interested to know.

I did not mention any names as I thought that was a No-No.


However all above is true.


The London ones are "12 men and true" (and their sub group-the male lead in Titanic) and I saw they are opening late this month after closing for Covid

Nigel_15780428166508
3 years 0 Nigel_15780428166508 8
Hello from UK / ServiceMeasure converts

Ivan @ Sep 21, 2020, 12:50:04 PM
David_15785162288143 @ Sep 10, 2020, 5:08:11 PM
That's really encouraging news to hear! Thanks for letting us know Ivan.

Do you know if there will be an email sent out to announce when SM has re-opened, or do we just need to keep checking the board for new jobs on ISS?

Roll on October!

I don't think there will be a specific "Hey we're back!" email, but the standard Available Shops emails which are periodically sent should start including SM shops in your proximity once they become available. Checking the Available Shops page is always the best option :)


Not sure how you can say that as SM are missing from the Provider Contract and Policies so I'm reading that as they are no longer part of this Portal?


BTW

I get NO notifications of jobs available nor of replies t this forum.

Nigel_15780428166508
3 years 0 Nigel_15780428166508 8
Hello from UK / ServiceMeasure converts

Lesley_15736470295900 @ Sep 28, 2020, 7:24:37 PM
Colin_15775420775268 @ Sep 24, 2020, 2:27:29 PM
that’s SM back online now, glad to see they got through this period, and hopefully the clients will get through it too

Can you see assignments live with them? I can't.

What Colin means is they have now appeared back in the Section "Provider Contracts and Policies."


They are hoping to operate at a "reduced level" from October.

Nigel_15780428166508
3 years (Edited 3 years) 0 Nigel_15780428166508 8
Service Measure

Yes.


They are hoping to resume in June with a few clients.

Nigel_15780428166508
2 years (Edited 2 years) 0 Nigel_15780428166508 8
Service Measure

The best way to search for available jobs is via the Internet portal.


You can do this via the App by clicking on the iSS Website icon.


Once you are logged in then you need to activate the Sidebar menu by touching the Blue and white icon which should be in the top Left Hand side on the Menu

Once this sidebar is open you should see an icon that look like a wrapped present (has a bow on the top of box.)


Tap this and it opens the Available Shops menu

Here you can increase the Distance filter to 250KM

Enter a city

Leave the rest as is.


Then Search


If you try this now with FARNHAM as a city you will find a shop.


Also:

If you search for ENGLAND or WALES or Scotland you should see all the jobs for those countries.


Try Scotland and see what comes up (two jobs in Edinburgh)


The APP itself has it's uses but it is NOT good for searching unless you go via the Internet as I have just described.



Nigel_15780428166508
2 years +1 Nigel_15780428166508 8
Service Measure

Malcolm_16230781698629 @ Jul 22, 2021, 12:08:17 PM


Hello Nigel,
Absolutely fantastic instructions - thank you very much indeed. A little more involved than Quest, but heyho, that's progress!!!!
My hotel visits can start again - thank you so much, Malcolm


Well, the August client has been posted and all are gone.


Another client may be coming but they are struggling to get trained staff so are delaying the visits.


Some more bad news.

AFAIK there is no way to get notifications about up to date jobs on the board, so you have to look on a frequent basis.



Nigel_15780428166508
2 years +1 Nigel_15780428166508 8
Service Measure

Hotels are on the board.