I did a "secret shop" where I had to mail a package at a post office I usually use. Followed ALL the instruction, correct size, weight (weighted package at home), etc., no pictures in the post office, etc.
My scale at home indicated the package was slightly over 1 lb, which was a specification of the "secret shop." At the post office, the "official" scale recorded the package at slightly under 1 lb. Of course, my payment has been rejected (only $5, not a big deal), but I am being refused reimbursement of $13.45 (the cost to send the package, which was not something I needed to send). What a scam. I have a perfect secret shopper reputation. They had just lost my participation from any future shops where I have to outlay an amount. Anyone else have this problem, and were just "waved off" by the iShop team, with no consideration to the effort on their behalf?