Points system

1 month 0 Rachel_17158225771730 1

Howdy! Newer user... I took the iSS Certifications but glanced, and passed, and now I can't go through to read them again. :(

I was recently assigned a shop and it got canceled. I reached out to the MSP and they reassigned me. I never received an explanation so I'm assuming it was an error. I did however, lose some points and my percentage went down... does anyone know if there is a way to have these points reinstated since it was not my doing?

Thanks so much for the help!


1 month +1 Megan_17106025473308 6

I had something similar happen to me. I emailed the person that assigned me, or just the main email, and they were able to fix it for me.

1 month +1 Michelle_17188027859447 3

The system awards 20 points for successfully completed shops.

The system deducts 30 points for removed/cancelled/shops completed incorrectly or rejected.

The points are added/removed automatically as soon as the MSP clicks the button. The scheduler can request the points be adjusted if it’s an issue with a client cancelled project or something of the like.

The system works to hold shoppers accountable for their work.

29 days 0 Margaret_17107127323034 4

Is there any way to get your points reduced? I have gone to do different shops and my cell won't connect to the app. I tried to complete them after I returned home and then I get the response that I am too far away? I am now in negative points and it is so difficult. Any ideas? Thank you!

27 days 0 Elizebeth_17183309527713 1

How do you view your points, please? And do you know the purpose or use of these points? Thank you for your help, it's appreciated!

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