I am not able to complete my shop because it hangs up on me before I can select a number, then if it does go thru an automated voice comes on the line saying either goodbye or please try your call again later. Ugh!!! I did so much to prepare for my very first shop, and it didn't even go through and launch the call. Is anyone else having issues? Or am I doing something wrong?? Any help is very very much appreciated as this is my only source of income due to unfortunate circumstances. I really need this to work so I can feed my children and myself. Oh, and just to add insult to injury because I didn't complete the assignment I have a score of -20 beside my name...I hope that's not a tool they use to define the quality of your work cause that'd be so unfair considering I'm having technical difficulties.