Self-assigned shop, but it doesn't appear in "Assigned Shops"

1 year (Edited 1 year) 0 Lori_15063527948347 1

I just self-assigned a shop, however now I am unable to find it in the "Assigned Shops" tab. I can't access the directions for the shop at all. I don't even know the name of the company anymore.

It was scheduled for today.

What should I do?

1 year +1 Ivan 684

Hi Lori,

I recommend contacting the MSP that posted the shop as their schedulers can help you with any questions regarding a specific shop, or you can open a support ticket for iSecretShop and get the fastest possible advice on how to proceed.


1 year 0 Kitty 1

Had the same problem. Unfortunately the MSP is on the West coast, hours behind me. Left a msg and they never called back, but since I had committed to a date, I went anyway. Wasted 3 hours of my time after my " contract " had been accepted. When do you think I should have been contacted regarding (not) getting the gig?

This is pretty much the end of my experience with this company. I also find that the same restaurants are just using this to get customers, as the bill always seems higher than the reimbursement and compensation.

1 year 0 Ivan 684

Hi Kitty,

You should make sure to always try contacting the MSP at their official company email (not the individual scheduler's email) and you can also call the company number and leave a voicemail if you are not getting a response. If you don't know some if this info (their email, phone number), you can open a support ticket for iSecretShop, and you'll get that information pretty quickly.

Finally, do not proceed with the shop until you hear back from the schedulers, and if they give you a late reply, you can always ask to reschedule.

As for the restaurant shops - I've had mostly different experiences, as the bill is usually about slightly lower than the reimbursement amount, and the tip makes it go just a few dollars over - it all depends on what you're having, how many guests do you bring to the shop, etc...

1 year 0 Shar 2


I've found that if I go onto a restaurant's website before my shop, I can plan what I want to eat while still keeping the bill within my reimbursement amount. I just add the cost of the items I will order and calculate my tip based on what the bill total should be and.....voila.....I don't overspend if I'm wanting to stay within my reimbursement amount! Most restaurants now have their menu available online.


1 year 0 Jaclyn_15141561969733 2

How do i know if it is in fact self assigned and im not waiting for a reply?

1 year +1 HeatherAnnie 54

It would be in your "assigned shops" section. Otherwise it will be under "requests". You will not be notified if you do not get the assignment. It will simply disappear from your requests.

1 year 0 Ivan 684

Exactly. :)

And if you wish, you can even open a ticket for iSecretShop to enable the option of receiveing notifications for declined requests, if you don't mind the additional notifications.


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