Hi, this is the first time I'm using this forum. I've always had an issue with this kind of "verification" service like Lexus Nexus in the past. I used to work for a bank and use this system all the time when I was authenticating customers over the telephone. Not surprisingly, I didn't pass for some strange reason. I've never updated my last name to my hyphenated name on my driver's license after I got married. If you can't verify me "manually" in the next 48 hours will my account be deactivated? Not sure what more I can do. I provided a copy of my driver's license over a month ago. :/ :(

Following