There is a Healthcare Badge and then there is a Phone/Web badge. I feel that the Dental Office phone shops should also get credit in the Healthcare badge in addition to phone/web shops. Are we only allowed to earn badges in one category for the type of shop we do? I feel that Dental Offices are considered healthcare and should be credited in both categories.... anyone else agree?
I think that makes sense. Only one badge is allowed per shop. So then if I do a phone shop that's calling a dental office or physical therapy clinic it's the scheduler who decides which badge I receive? Is that correct? Are there any plans for assigning additional badges in cases like this?