So I had to cancel a shop and as a new memeber I fear the repercussions to my grade. It was my first shop for this agency.

One document stated "Do NOT shop Monday, Tuesday, Wednesday, Thursday, Friday."

The other document stated "CANNOT be shopped Sunday, Wednesday, Thursday, Friday, Saturday."

Since between the two documents there is no apparent good day, I emailed the contact and received an error message from Office 365 that the email was undeliverable. The address is correct. I do not use Office 365.

I didn't want to do a shop and take a chance that I wouldn 't be reimbursed.

What do others do in this type of situation?

Thanks @William_15021200891741

I did cancel the shop, but I lost the few points I had. I didn't think to check the MSP site for a contact number, I'll do that.

Appreciate the help.

Diane