Can someone please explain to me what score is required to do phone shops? I am a retired mortgage loan underwriter, collections supervisor, as well as customer service and marketing representative. I am well experienced with using a telephone to conduct investigative and customer service conversations. I would love the opportunity to do phone shops and even when there is a list of numerous repetitive shops either I am told I do not have a high enough score or it has been assigned to another representative. What is needed or do these things really exist? Thanks