I recently conducted a bunch of shops for 360 relay, but some of them didn't show up in my payments tab after they were submitted. I left several messages with their help desk and emailed them but never got a response.

I also referred a friend who conducted the same mystery shop and had the same problem. He should have gotten his pay and reimbursement, and I should have gotten a referral bonus for it.

This is like over $100 in shop payments that were never paid and I should have gotten over a month ago. I did get paid for one of the shops but I am still missing like 4 payments. I have all the receipts and pics too. These were specifically for Nick the Greek restaurants.

Has anyone else had this problem or has anyone else had to get through to the help desk before? What number should I call to just get ahold of ISecretShop customer service? Any insight would be great. Thank you all so much.

These shops were conducted more than two months ago xO

And they don't even show up in my shopper profile at all anymore, but I know I submitted them and still have receipts.