New - need some help


Candida _15567433256711
4 years (Edited 4 years) 0 Candida _15567433256711 1

Hi! I’m new to secret shopping. I can’t seem to find a help or Q&A section on app or website. I just requested my first assignment. Now what? Do I wait for approval? Will I receive more specific instructions? Thanks for your help

MatthewBoisePI
4 years 0 MatthewBoisePI 8

Usually when you self-assign you will be given instructions at that point. Before you assign yourself to a shop make sure you read everything prior to assigning it. you caould be given instructions like:


"**Before conducting your shop, you will be required to fully review the shop objectives attachment, watch a brief prep video (accessible once assigned by clicking on the "Shopper Profile" section of the shop, then copying & pasting the link), and take a pre-test (which will be attached to the shop once assigned).**"


or if already assigned, go to the following link: https://isecretshop.com/shop/assigned to see the shop assigned to you. the details will be there as well.


LINDA_14996614317791
4 years +1 LINDA_14996614317791 182

I am thinking that because you are new, you could not self-assign but wait to be assigned. When you are assigned, you will get access to instructions and the questions for the report.

Ivan
4 years 0 Ivan 944

Hi Candida,


Here is how the system works, roughly speaking:


-Once you log into iSecretShop, go to the "Available Shops" page (or "Web & Telephone" page for shops done from home), and browse the shops that are posted.

-When you see the one you are interested in, you click "View Details" and it will open a pop-up window with all the information on the shop.

-Then, you can either self-assign that shop, or click "Request shop" to submit a request for a specific date. The schedulers are frequently reviewing these requests, so it should be approved soon.


*If you are prompted to sign the iSecretShop Terms of Use or the Mystery Shopping Provider's contract first, you can do so on the "Provider Contracts and Policies" page.


-Once you have a shop assigned to you, you can always view it on the "Assigned Shops" page - there you can see all shops you have assigned, and can click "Complete Shop" on any of them to see the full shop information, the shop instructions, the questions, or/and fill out the shop report.

-If you have any questions about a particular shop, you can always contact the MSP that posted it, and their schedulers/editors will be happy to help.

-When you are done filling out the shop report - you click "Finalize Shop" to submit it - it will be reviewed by editors and either approved, or returned to you for additional information (if so, it will appear back in your "Assigned Shops" page).

-After the shop is approved, you can communicate with the MSP regarding your payment for that shop.


I also advise going to iSSprep.com and doing courses like "iSS 101" and "iSS 102" - these will not only provide you with additional knowledge, but will also grant you shopper points, boosting your rank rather quickly.


I hope this helps!


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