Yes, do what Linda and Jennifer said... do sign up for many companies, but don't spread yourself too thin. Pick a handful and establish yourself with on-time and accurate reports. Many MSCs evaluate reports from 1 to 10 (highest). Getting a 10 establishes you very quickly. Proper Grammar, timely, unbiased, and factual reports will aid in getting that 10!
Read the guidelines and then read them again. Then before you go into the establishment, re-read the guidelines again! Every Mystery Shopping Company (MSC) have different requirements and all are very adamant about the way the shop is performed.
Remember, you're going in to experience what an everyday customer would experience. You're not there to find fault, necessarily, but do report it if you do find it. Many newbies try too hard to find everything wrong. But you should want them to succeed with great customer service. So find the good service, too, and report on it when you experience it.
Then, right before your shop, remember to relax, take a deep breath and act natural - while play acting. =)
Have fun!
Caroline
Janis_15062390042098 @ Nov 20, 2017 9:34:52 AM
Usually prefaced with strong threats . . . from time to time for clarification of the guidelines that were so badly butchered thay were incomprehensible! Major pet peave!
You spelled "thay" wrong. In the US, anyway, it's spelled "they."
I know, right? And it's usually the companies that scream the loudest about wanting their shoppers to have perfect Grammar...ah, well, I wish I could bring it to their attention each time I find errors, but do they really read the comments? Probably not. So, why bother? Falling on deaf ears...
Take care!!