I need help, I'm not even sure what I'm supposed to do.

Hello Kristina,

Here is how the system works:

-Once you log into iSecretShop, go to the "Available Shops" page, and browse the shops that are posted.

-When you see the one you are interested in, you click "View Details" and it will open a pop-up window with all the information on the shop.

-Then, you can either self-assign that shop, or click "Request shop" to submit a request for a specific date. The schedulers are frequently reviewing these requests, so it should be approved soon.

*If you are prompted to sign the iSecretShop Terms of Use or the Mystery Shopping Provider's contract first, you can do so on the "Provider Contracts and Policies" page.

*If you are prompted to enter your PayPal email address, you may do so on the "Update Extended Profile" page.

-Once you have a shop assigned to you, you can always view it on the "Assigned Shops" page - there you can see all shops you have assigned, and can click "Complete Shop" on any of them to see the full shop information, the shop instructions, the questions, or/and fill out the shop report.

-If you have any questions about a particular shop, you can always contact the MSP that posted it, and their schedulers/editors will be happy to help.

-When you are done filling out the shop report - you click "Finalize Shop" to submit it - it will be reviewed to editors and either approved, or returned to you for additional information (if so, it will appear back in your "Assigned Shops" page).

-After the shop is approved, you can communicate with the MSP regarding your payment for that shop.

I also advise going to iSSprep.com and doing courses like "iSS 101" and "iSS 102" - these will not only provide you with additional knowledge, but will also grant you shopper points, boosting your rank rather quickly.

I hope this helps!