I used to be able to self-assign at least two shops at a time, but now I am unable to even self-assign one. The shops are submitted for review first, and these are the same shops that I used to self-assign before. Has this happend to anyone else? I get them assigned to me anyways, and lately more than two at a time, but just curious as to what might have caused me to not be able to self-assign shops...any thoughts?
I wanted to add that I have two assignments submitted and pending approval and one assignment that is scheduled. I am wondering if this might be the cause?
There can be a few explanations for this:
If you believe that none of this is the case, you can open a support ticket to iSecretShop, to get more information regarding your specific case.
I hope this helps!
If you ever want a shop and you can't self-assign, request it and then contact the scheduler. Most of the time they will be happy to schedule you for this job. They do take into consideration factors such as how long you've worked with them, and your points and badges. However, that's not a stumbling block. That's a plus. The longer you work for one MSP the better chances you'll have a being assigned to shop requests. Happy shopping
A negative score will make it hard to get shops. You can only get such a score by cancelling shops, flaking on shops, or having shops rejected. iSS will likely prevent you from self-assigning (or maybe limit you to one self-assign shop?). When you apply for shops, schedulers will be hesitant to grant them to you.