As Dorothy and Michele said, start out small. Getting into "undercover" mode is something that takes some time. Start with simple shops to get a feel for the job. As you progress you will start to feel more comfortable in your chosen role. Many shoppers like to stick with only one or two types of shops. This is O.K. in the beginning, but you need to move out into other roles. With the Covid thing there are not that many jobs out there right now so you need to become more diverse.
Just take your time and enjoy!
These guys have given great advice. I've been in this line of work 16 years now. I had taken a few years off due to some personal things happening, but have recently gotten back in it full force. For me I live right on a state line so I'm able to do jobs in both states. I did almost mess up when I first found ISS. I scheduled a full day in the neighboring state with jobs from ISS and some from several other companies. I double checked everything on my computer before heading out that day and was asked to pick up another job by another company, which I agreed to since I'd be all over the area and it'd only take 5 minutes. At 4pm after I've already had a full day, with a million headaches due to weather and sitting in traffic for hours on end in different areas due to accidents, I picked up a last minute job from the scheduler calling me and basically begging. After dark I was still in that state working, it was raining and I was ready to just go home, I actually got in to an accident. I got ran off the road by another vehicle. I still had 3 shops to finish before I could go home. I did the one that was right next to where the accident happened, emailed the scheduler for the others still left as well as a few that closed things several hours before they were supposed to close (I called directly to be sure of the hours). One scheduler out of the many I dealt with that day, gave me negative marks, even after seeing the police report.
Start out small!!! Do not grab more than 1 or 2 for the first few times until you get a feel for it. If you grab a new one that you haven't done before, make sure to allot yourself plenty of time not just for the shop itself but for the report section too. Double check the turn around time for each shop between doing it and the time frame for the report to be completed. Thanks to my disaster that day, several schedulers were able to extend the report due times. Don't be afraid to talk to your schedulers either!! The vast majority of them are great and if you let them know of any issues as it happens they will work with you! Just don't let things like that be a habit.
You can do this!!
I have done a few easy tasks/jobs here and there...so I am starting over again...but I basically feel like a Newbie! The Evaluation, was easy since I had noted all the things to check for ahead of time...I was surprised at how long it took me to complete the report, esp. becuz I wanted to give good details where they did not get an 'A' [best marks!] Now I know to give myself extra time even if I dont need it! :)
Do all the jobs provide the ability to complete them right on the phone while you are there? The ones I have done so are have, and I really like that feature as I look less like I'm up to something carrying paper to write on. Everyone is on their phone anyway , so I blend in? So, are all the jobs are gigs completable on the phone at the task location? Hope all has a great week.