Hello, I’ve also joined from SM and was wondering if I was doing something wrong, or if there just aren’t any UK/ Scotland jobs on yet.

Hi Simon, I am also having the same issue,

I have done a hotel visit but can’t submit it due to it needing me to use the ISS call button, when the notes say to use the old SM phone system.

Hi Robert

One of my food visits has just been approved, along with a few badges. Seems fine so far, as I too have more visits coming up, so it’s positive to see things moving along nicely.

Hi Robert

I read on the SM email that it is now PayPal, and we need to get this set up on ISS. I had that problem with the date for one of my assignments, I just went ahead and did it on the different day and didn’t have any problems,

Hi Robert

I suppose the dates worked for me as I did the visit earlier than planned, so it’s probably best not to be overly optimistic with your date until you get the booking made.

I received an alert email from JH on the 16th Jan advising that the new system was active and how to get started. The PayPal payment was also mentioned:

Please note going forward all payments will be paid through paypal so you will need to link your paypal account. If you do not have a paypal account I would suggest you register for one. 

I had the same issue with the call button and Jennifer was able to resolve it quickly. I used the ticket request but they were just able to deal with ISS software issues and not any specific shop problems. If you keep trying SM it will get resolved.

Hi Sally, it shouldn’t be a problem, I’ve done 3 visits and the all took over a week to be processed, but it’s all gone through fine despite the wait.

I’ve not received payment yet this month, I was expecting it Monday at the latest based on the previous schedule

That’s the payment in now, minus the PayPal fees