Hello fellow Brits, another Service Measure convert here from Quest, will miss the old site all being on one page but nice to have a forum to chat to other members.

Hi I'm a new shopper from the old Service Measure site, it seems that all my reports that need me to record a call now won't allow me to submit the report as the system thinks I need to use the "call now" button to record the call.

Service Measure are aware of this and are looking into it, has anyone else found this problem with any of their visits and if so did you find a way around this yet?

I have tried pressing the call now but this does nothing so it seems it really does need a file to be uploaded in order to work, unless I am missing something.

I've had the ISS call issue on my first visits but a quick email to the lovely Jennifer and she sorted it for me and removed this. Like everyone else just waiting to get them approved and see how the feedback system works.

Hi sorry forgot to come back about this, they removed the call button etc and submission was fine, got a few reports accepted so all is good :)