Tracey_15791088689137 @ Jan 15, 2020 7:52:45 PM

Hi all, another newcomer due to SM moving over here. First time I’ve seen any visits too but so far I haven’t found viewing them as easy as on the old site. Does anyone know if you can view all jobs in the UK at the same time by any chance? I don’t want to have to put lots of postcodes in every time I want to search in various areas. Thank you.

On the app I changed the city to England, Scotland or Wales and could see full availability. Hope that helps.

When I changed to England I saw more visits, but not all of them as some of the ones near me did not appear! Very odd.

I've completed my first visit and submitted a survey. I found it a bit annoying on the web to keep having to click into each section, but on the contrary this wasn't so bad on the phone app and made the submission process fairly quick. Anyone else completed a survey yet.

Sally_15792061144716 @ Jan 17, 2020 10:11:46 PM

Tracey_15791088689137 @ Jan 15, 2020 7:52:45 PM

Hi all, another newcomer due to SM moving over here. First time I’ve seen any visits too but so far I haven’t found viewing them as easy as on the old site. Does anyone know if you can view all jobs in the UK at the same time by any chance? I don’t want to have to put lots of postcodes in every time I want to search in various areas. Thank you.

On the app I changed the city to England, Scotland or Wales and could see full availability. Hope that helps.

Thank you, I will try this...

Just booked my first visit on this platform, it's going to take a bit of getting used too!

Anybody had a report reviewed/approved yet?

I have done 2 assignments on the new system, 1 of them a week ago and they are both still showing as pending approval. I have sent various emails and texts to them but am getting nothing back. Anyone else having this issue?

I have done a hotel visit but can’t submit it due to it needing me to use the ISS call button, when the notes say to use the old SM phone system.

Hi Colin. Both of my completed hotel visits involved the old SM phone system and this seemed to work ok. I have 2 further hotel visits planned and used the old SM call system for them too but have not done the visits yet. I have not seen mention of an ISS call button in any of my assignments. Have you been able to contact the office for advice on this as they have not been responding to my messages?

I've had the ISS call issue on my first visits but a quick email to the lovely Jennifer and she sorted it for me and removed this. Like everyone else just waiting to get them approved and see how the feedback system works.