I am wondering if this exam is glitched.  I have listened to the video and taken the exam several times.. Does anyone remember a trick question or something?  I'll take any advice I can get.

Thanks.

They don't tell you what you missed or the percent correct, so it is hard to know.

Hi Angie,

The exam is not glitched - it works fine and multiple shoppers pass it every day. The exams themselves are designed to provide knowledge through trial and error - if you fail it, go back and revise some answers you weren't sure about. If after a few attempts you still have difficulty passing, you can always open a support ticket to iSecretShop, and you would be informed of exactly which answers you should revise to pass the exam.

I hope this helps :)

I just passed the exam.

Congratz!

Ivan @ Jul 2, 2018 8:01:26 PM

Congratz!

Do you know what the isss suite is? I still can't find it and have not passed the test yet! I'm very frustrated.

Hi Lisa,

I believe what you're referring to - the "iSS suite" is simply the iSecretShop system, a software platform where shops are posted, and performed by shoppers. It includes the website, the mobile site, and the mobile application.

I hope this helps!

Thank you so much for your information on the ISS Suite. I've emailed numerous people and haven't heard a word.

Thanks so much!

No problem, I'm always glad to help!