Hi all, got a quick question for you all that I think I know the answer to but I'm not sure. This morning I got an email about some new jobs in the area. When I loaded up the app they weren't on there, nor were they on the website. Is this Because someone had already taken them or is it something else?

Thanks!

I have run in to the same issue. Usually it is because someone else has grabbed the shop before you had a chance to log on and apply/assign it.

If you received an email about available shops near you and when you logged in, you were unable to see the shops referenced in the email, there are several possible reasons. The two most likely are:

1) The shop(s) may have already been assigned to other shoppers, and...

2) The shops may have a requirement that you do not meet, for example, being a specific age, or having a specific area code, etc.

When the system sends out Available Shops emails, it does not know anything about you other than your location - so it says, "Hi, these shops are currently available near you!" But when you log in, the system knows who you are, your age, etc. and, by design, it hides from you any shops you are ineligible for.

There is another possibility:

Some MSC's never put certain jobs on a job board at all. Instead, they will directly contact shoppers they they would like to do those shops. This can be via email, phone, or text - depending on the scheduler's preference. This is especially common when a company is "auditioning" for a new client, has a couple of more complex shops where they want to be very particular about which shopper picks them up, or when a deadline is looming and the shop needs to be done right away.