Payment Amount Changing


Rachelle_16304278022136
3 years 0 Rachelle_16304278022136 1

Has anyone had a problem with the payment amount being changed?


I did a mystery shop for $45 + $5 bonus. AFTER the shop was approved and was in my payment section, it was changed today to $25 + $5 bonus. Zero email letting me know or anything. It was $50 payment yesterday and now it’s $30.

Karine_15253887809051
3 years 0 Karine_15253887809051 1

what is the mystery shopping company??

Ivan
3 years 0 Ivan 951

Hi Rachelle,


I hope this issue was resolved adequately.

I can't think of many reasons why something like that might happen; One example would be if the shop had multiple objectives, and if some of them are not met, the compensation is reduced. For instance, if your task was to go to a store, purchase a specific item, and then perform a return visit to return the item, but you end up not finding (and therefore not purchasing) the item, then there is no return visit, and the shop compensation is reduced to reflect that. A situation like this, however, would be clearly mentioned in the shop instructions/guidelines.


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