Hey everyone, new to secret shopping and the forums. I am wondering when it is too late to cancel? Because I think, if I remember correctly, I have to assign a shop and then after it is assigned I select a date. The problem I ran into was this shop had to be spaced out 4 days from others doing the same shop. So I had to cancel it based on time restraints as the closest scheduling I could do was a week out. So basically, can I assign a shop and then cancel it before I assign a date to complete it? Will I be penalized?

How do you assign a shop without a date? I can't do that?

You need to be certain that you can do the shop within the timeframe that was originally posted. Just to be safe, you should probably aim for a day in the middle of the posted time frame, that way you can move it up or down a day if you need to. Anything you can't do in the system, you should talk to the scheduler about. They have more information about what can be done and might be able to override any penalties that would occur if you mess it up.