After taking "Mystery Shopping Fundamentals"...


Poll ends: in 8 months Poll: Was the course worth taking?

Select 1 answer:

? Definitely! I felt really prepared for my first shop
?
? Meh, can't say it was insightful
?
? I think I just paid to get closer to another badge
?
Mary_17066274845650
3 months +1 Mary_17066274845650 1

What are some tips for collecting business intelligence from the field that weren't covered in the iSS prep that you discovered/invented while shopping?

Beth_17043789539389
2 months +3 Beth_17043789539389 1

I do lots of apartment shops. Many of them ask for a narrative of the phone call. I downloaded "voice memos" to my iPhone. It allows me to record the recording. I can play it back, stop it when needed, and even rewind or fast forward.


I also go back to my car and dictate my experience into the notes section of my phone.





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