superadmin
4 years 0 superadmin 24
ISS Mobile App

Hello,


It is set up to search for shops near your address. If you travel a lot and want to do shops in different cities, the only way is to manually search the zip code. After you complete shops you will receive emails as a past shopper (if you have notifications set up). So, you will know when those shops are available again.

superadmin
4 years 0 superadmin 24
Are you penalised for cancelling visits?

Hello,


You can always reach out to the scheduler if you need more information.

superadmin
4 years 0 superadmin 24
Advise??

Hello and welcome. You can find a bunch of useful advice on the following forum thread: https://www.secretshopforum.com/thread/1/2/94/pro-tips-for-those-who-want-to-be-the-best-shoppers#post528




superadmin
4 years 0 superadmin 24
How do i self assign a shop

Hello,


Click Available Shops to see what is currently open and available near you - and check back often as new projects are added every day. When you see one that is of interest to you, click View Details to learn more and if you want the opportunity, either Assign it to yourself or Request it from the company responsible. You can always request an unlimited number of shops.

superadmin
4 years +1 superadmin 24
Getting paid

Hello,


If it is a shop that is completed, you can view this information under the Payments tab. You can also contact the MSP responsible for the assignment(s) in question directly. Their contact information can also be found on the Payments tab when you log in.

superadmin
4 years 0 superadmin 24
Help! How do I use this site?

Hello,


For all payment-related questions, please contact the MSP responsible for the assignment(s) in question directly. Their contact information may be found on the Payments tab when you log in. W9 form (if required) would need to be filed with the MSP.


Click Available Shops to see what is currently open and available near you - and check back often as new projects are added every day. When you see one that is of interest to you, click View Details to learn more and if you want the opportunity, either Assign it to yourself or Request it from the company responsible.

superadmin
4 years +1 superadmin 24
Hello from UK / ServiceMeasure converts

The number of assignments you can self-assign depends on your shopper score on iSecretShop.


As you receive more points, your score will rise, and with that, the number of assignments you can self-assign.


Additionally, some missions can only be requested - they can't be self-assigned.


Please note that this limit only applies to self-assigning shops - you can always request an unlimited number of shops directly in the system, and the schedulers can assign any number of them to you at the same time.

superadmin
4 years 0 superadmin 24
new to this

Hello and welcome! You can find a bunch of useful advice on the following forum thread: https://www.secretshopforum.com/thread/1/2/94/pro-tips-for-those-who-want-to-be-the-best-shoppers#post528

superadmin
4 years 0 superadmin 24
Hello

Hello. You can find a bunch of useful advice on the following forum thread: https://www.secretshopforum.com/thread/1/2/94/pro-tips-for-those-who-want-to-be-the-best-shoppers#post528

superadmin
4 years +1 superadmin 24
Location Services

Hello. The search is done in relation to your address. You can also search for shops by zip code. Please make sure that your address is accurate. You can also open a ticket and someone can take a look at your account.