Hello and welcome. The best way is to increase your shopper score by successfully completing assignments. You will be more likely to be picked for better jobs.
Hello Eliot,
As a general rule, we leave the shopper forums largely unmoderated, even when the content is negative or inaccurate. However, in this case, clarification is warranted: You are well aware of why your shop was declined. The decline message you initially received clearly explained that it was because you failed to comply with the specific shop requirements. The shop was therefore not acceptable per the MSP’s and end-client’s contractual agreement. You then argued with the MSP about the decline, explaining that in your professional opinion, the requirements did not need to be followed. The MSP disagreed and upheld their decision, as is their right to do. You then opened a ticket with iSecretShop detailing the situation, explaining the decline reason you were given (failure to comply with the shop requirements), explaining why you felt it was incorrect, and appealing to iSS to intervene. We are a software company and have neither the authority nor ability to arbitrate a dispute between an MSP and an Independent Contractor. We are here for technical support of the websites, apps, and platform. Posting your frustrations, opinions, and concerns on the forums is reasonable, however, intentionally misrepresenting the situation and stating that you were never given a reason and that no one responded to you is not.