Hi - I get an email telling me my shop was approved and that I will receive 20 points; however, my points only increase by 10 points. Should I write this up or is the email being sent out inaccurate?

Thanks!

The immediate thing that comes to mind is if you lost points for canceling a shop.

No - I never canceled. The email specifically states 'you earned 20 points' but yet it only increased by 10.

Sounds like a glitch, try writing a ticket on it.

Shopper points are awarded by completing shops successfully and are displayed in the form of badges. Points are not displayed to the contractors. What they see is progress in percentage towards next badge level. However they can see their points gained last week  at the weekly leader board for their area if they are one of the last week point leaders.

Thank you. Yes, I finally understand how it works. I was not looking at it incorrectly but I wrote up a ticket and was helped. Thank you to all who posted as well.

Hey hey I want to go shopping which way is the best way to sign up I just got it figured just got it downloaded any tips would be appreciated

Hi Chris,

Here is how to get started:

-Once you log into iSecretShop, go to the "Available Shops" page, and browse the shops that are posted.

-When you see the one you are interested in, you click "View Details" and it will open a pop-up window with all the information on the shop.

-Then, you can either self-assign that shop, or click "Request shop" to submit a request for a specific date. The schedulers are frequently reviewing these requests, so it should be approved soon.

*If you are prompted to sign the iSecretShop Terms of Use or the Mystery Shopping Provider's contract first, you can do so on the "Provider Contracts and Policies" page.

*If you are prompted to enter your PayPal email address, you may do so on the "Update Extended Profile" page.

-Once you have a shop assigned to you, you can always view it on the "Assigned Shops" page - there you can see all shops you have assigned, and can click "Complete Shop" on any of them to see the full shop information, the shop instructions, the questions, or/and fill out the shop report.

-If you have any questions about a particular shop, you can always contact the MSP that posted it, and their schedulers/editors will be happy to help.

-When you are done filling out the shop report - you click "Finalize Shop" to submit it - it will be reviewed to editors and either approved, or returned to you for additional information (if so, it will appear back in your "Assigned Shops" page).

-After the shop is approved, you can communicate with the MSP regarding your payment for that shop.

I also advise going to iSSprep.com and doing courses like "iSS 101" and "iSS 102" - these will not only provide you with additional knowledge, but will also grant you shopper points, boosting your rank rather quickly.

I hope this helps!