I'm looking for suggestions for apps for recording calls or whatever you normally use or recommend.

I have a shop that calls for recording the initial call but I do not know what is normally used for this if I use my iPhone

if you use your home phone, landline, what do you normally use to record the call (so that it is available to upload as a file)

any recommendations are appreciated.

Hi There,

There is no need for any special recording software or devices - you simply call the number provided in the guidelines, enter the code (usually it's the shop ID), and your call will be transferred to the appropriate line, and automatically recorded. As soon as you hang up, the call recording will be uploaded automatically into your shop report, so the entire process is really straightforward.

Good luck!

Just a reminder, use the phone number in the shop instructions, not the Call button at the top of the guidelines (otherwise the call will not be recorded). Happy calling