I mostly deal with ISS and I love them! They actually have scheduled paydays, every 2nd Friday, so you know when you're going to get paid for the jobs you do for them. I wish they had more jobs around where I live. I only get jobs from 2 companies...ISS and Scheduler at 360 and you have NO idea at all when you're going to get paid back by them... somewhere around a month, and the jobs they have usually involves putting out a decent amount of $$$

Hi, I am pretty new here, where do you get the ISS spreadsheet? I have checked the website and can't find anything.

I have never looked at the iSS spreadsheet... I have created my own for tracking shops, expenses, payments, etc. It's pretty simple to set up with Excel. Most of my shops are not through iSS, so I needed a document that would handle them. Were I just to us iSS, I'd likely be happy with what is offered online (the "assigned shops" tab and the "payments" tab).

II have never tracked but always been paid. Great group of companies on here. Never take a job where the money is a problem if you don't get it back quickly.

David_15157399294557 @ Jun 17, 2018 7:04:26 PM

I have shopped for several different companies over the years. I was very impressed with an e-mailed that I recently received from ISS. ISS contacted me and said that according to their records I have not received payment for a shop that I completed two months ago. I thought that I kept meticulous records but when I checked I found that payment had not been made. I have since contacted the MSP in question to resolve this matter.

Thank you ISS!

Dave K.

Yes David, ISS is great in tracking payments when you go to payment history and you also receive an email such as:

Thank you ,

Your ISecretShop assignment # - name of shop has been submitted and will be reviewed by Intouch Insight.

Please note that it can take between 3 to 5 business days for your assignment to be reviewed and approved.

Ensure to retain all documentation related to this shop for a period of 12 months in the event that we have further questions.

The following is a link to the invoice you have submitted:

Submitted Invoice

Sincerely,

The Intouch Insight Team

This e-mail has been sent via the ISecretShop system and generated on behalf of your dedicated Intouch Insight Scheduler

Maureen_15445042376654 @ Dec 20, 2018 3:41:14 PM

Hi, I am pretty new here, where do you get the ISS spreadsheet? I have checked the website and can't find anything.

Hi Maureen,

Go to payments and review the history, It is also wise to keep track of your payments, reimbursements and bonuses.

India_15423422221854 @ Dec 6, 2018 12:53:35 AM

I mostly deal with ISS and I love them! They actually have scheduled paydays, every 2nd Friday, so you know when you're going to get paid for the jobs you do for them. I wish they had more jobs around where I live. I only get jobs from 2 companies...ISS and Scheduler at 360 and you have NO idea at all when you're going to get paid back by them... somewhere around a month, and the jobs they have usually involves putting out a decent amount of $$$

India ISS always send an email for all shops and check your payment history. If there's a discrepancy, reach out to the scheduler or MSP and they will take care of all discrepancies.

No shops have been paid by Intouch Insight since February when I received an email from Carol O'Brien tha PayPal would not accept a payment. I went through my profile and made some correction. How do I register with them?

I did a shop yesterday and it was actually great. When I look at the pending payment it states $9.00, but the job paid $15.00. I am new to this so who do I contact? Thank you

Never mind I figured it out.

For all payment-related questions, please contact the MSP responsible for the assignment(s) in question directly. Their contact information may be found on the Payments tab when you log in.

The most common reasons for an unpaid payment include:

1) Shop completed too recently - not scheduled until the next payment cycle.

2) No Paypal address on file in your Extended Profile

3) Independent Contractor Agreement not signed for this MSP

4) No W9 form (if required) on file with the MSP

I didn't even know there was a spreadsheet. I went and typed up my own. I have a few payments that are coming up on 45 days. I am also worried about the MSP forgetting. (They haven't mentioned it since approval)

I have some pending approval and have not heard from them either. What do I do?

Personally, I would just be patient and wait for the payment unless it's been a few months or more. This website also says how long it takes each MSP to pay on average. I had one shop that was almost at 60 days without payment and I almost contacted the MSP, but I waited a little longer and I did end up getting paid without inquiring. Some companies take longer than others, but I've been paid for every shop I've completed through the ISS platform.