I'm new to secret shopping. I started on some of the apps. like MSurvey and Field Agent. I know that Cirrus 360 is not an MSP with iSS. But I would like to hear your experience with this MSP. I completed 3 shops for them last October and have yet, as of today (01-22-19) been paid. Below is their payment policy schedule that I ✂ pasted directly from their site.

If you completed your shop during this month...Payment processing begins month end (hits PayPal usually 3-5 after month end):

January. April

February. May

March. June

April. July

May. August

June. September

July. October

August. November

September. December

October. January

November. February

December. March

Which is basically stating that I shouldn't expect payment until the 3-5 of February. Holy guacamole!!! 3 months later!!!! I have submitted an invoice, per the payment policy every month end. It just makes me a bit suspicious and questions why it takes this company soooo long to pay.

Have any of you had a problem with the payments from Cirrus 360? Are they a good MSP to contract with? Chime in.

Mahalo

Hello!

Cirrus 360 is a company that I would only recommend for organized shoppers - specifically for shoppers who track their work and payments well. I have worked with over 100 companies and Cirrus has the slowest payment schedule as you noted.I have done about 20 shops with them since I started shopping three years ago and have always, eventually, been paid. However, about 50% of the time, after the payment date has past, I have had to chase them down and ask for payment, despite having properly submitted the invoice on time. Talking to other shoppers, I know that my experience is the norm, not the exception. I have found that I get an immediate response when I contact Monnie Howard, the company owner.

Due to these payment issues, quite a few shoppers simply refuse to work for them. I approach them like this: I'll work for them, but they need to be offering $10-$15 more for a shop than other MSC's are offering for similar shops. I avoid shops for their Swedish furniture client like the plague. I did once once and spent about six hours on the shop between the visit to the store and the report.