I am not able to complete my shop because it hangs up on me before I can select a number, then if it does go thru an automated voice comes on the line saying either goodbye or please try your call again later. Ugh!!! I did so much to prepare for my very first shop, and it didn't even go through and launch the call. Is anyone else having issues? Or am I doing something wrong?? Any help is very very much appreciated as this is my only source of income due to unfortunate circumstances. I really need this to work so I can feed my children and myself. Oh, and just to add insult to injury because I didn't complete the assignment I have a score of -20 beside my name...I hope that's not a tool they use to define the quality of your work cause that'd be so unfair considering I'm having technical difficulties.

Hello,

My advice would be to reach out to the MSP responsible for the shop and let them know. They can restore your points if needed, give you further instructions, or let you know to open a support ticket if the issue is technical.

I had a similar experience and determined it was because I had attempted a call and aborted it and was trying to do another one without logging out of the app and back in. The call funcion needed to reset, like rebooting your computer. I hope this helps.

I've heard the app can be buggy and it's better to just use the mobile web site. I've never had an issue with it working through the website. I would not however rely on this site as a sole source of income to support a family, especially phone shops which are hard to get as a new shopper, or hard to get enough of. The majority of in-person shops require a purchase, sometimes unreimbursed and sometimes more than the shop pays. The original post is over a year old now and it would appear the OP never progressed past that one shop, since they would have gotten at least the one badge.

I have been having problems with one of shops I am assigned. I have not had problems with any of them but this one. I contacted tech support and they said it's a carrier problem and they can't help. My scheduler said to record it with a recording device on my phone, so I did and it didn't work, I listen to the recording and it didn't record anything.

I have been having problems with one of shops I am assigned. I have not had problems with any of them but this one. I contacted tech support and they said it's a carrier problem and they can't help. My scheduler said to record it with a recording device on my phone, so I did and it didn't work, I listen to the recording and it didn't record anything.

I have been having problems with one of shops I am assigned. I have not had problems with any of them but this one. I contacted tech support and they said it's a carrier problem and they can't help. My scheduler said to record it with a recording device on my phone, so I did and it didn't work, I listen to the recording and it didn't record anything.