Yes, I agree with that.
I usually just make it look like I'm texting. It works everytime especially for photos when employees are very close to whatever you need to photograph.
Corporate would be the one that hired this company to do the shop.
I am new to this, but did a few mystery shops years ago. I had so much fun! I retired from many years of social work and problem solving, so this is a great reprieve! I am super excited!