Just wondering how many other people have had bad experiences with Insight InTouch?

I had done 5 shops for them all the same. 3 were approved, and 2 were NOT because of a change made to the "overview/guidlines". They made it more specific. However the way that scheduling manager has chosen to deal with it is very unprofessional and deflating

The change made to the overview is to even past overviews that had already been approved already. So when they pull up the guidlines the new guidlines are there

Wondering what my true options are as she won't acknowledge the change even thought I provided a screenshot to her of what the overview originally was when I took the assignment.???

They also won't reimburse me and are making the reimbursement dependant on the success of a shop they control the approval or not.

Any help and/or guidance would be appreciated!

It is painful when you do a lot of work and then get something rejected.

After many of these painful lessons, I look back and find that in most cases, I didn't do something EXACTLY as the guideline stated through misinterpretation, misreading or misremembering from a previous gig.

Always print or save the guidelines attached to the shop and read, understand and do verbatim.

It seems like some are unprofessional and curt, but this is a business, leave personal feelings aside and reflect if you did or did not perform the job as specified. If you did not, learn a lesson on how to improve and move forward.

Some things I have changed:

1) Always take additional pictures. Duplicate photo policies are ridiculous (IMHO) but real.

2) If an instruction is able to be interpreted, DON"T!. Contact your scheduler and get clarification prior to the job. Most issues occur for me when I assume an instruction means one thing and the company assumes another.

3) Don't take it personally. Remember you are an independent contractor at the mercy of the company. Learn their quirks and adjust; or make the decision that this company is not for you. The less emotion you put into it the better your success and satisfaction will be.