Tara_NJ
5 years +1 Tara_NJ 178
Points deducted, comments and suggestions?

I agree MFJohnston. I wanted to see if I was missing something. I am disappointed in myself for not really saying something.

Tara_NJ
5 years 0 Tara_NJ 178
What happens to info when shop is declined

Did someone tell you they'd be sharing your report with the client?

Tara_NJ
5 years 0 Tara_NJ 178
Canceled shops

I agree with everyone else's posts above. Were your shops that were canceled from isecretshop? I'm sorry you're having these problems!

Tara_NJ
5 years 0 Tara_NJ 178
stages

What do you mean when you say stages? Are you referring to the badge system? I think there's 5 levels for badges but I could be wrong.

Tara_NJ
5 years 0 Tara_NJ 178
New shopper

Hi Christine, welcome! I recommend you read through the forum as most of your questions will be answered here already, and make sure you read through guidelines and instructions really well before performing your shops because you don't want to have any of your reports denied due to a small error. Good luck!

Tara_NJ
5 years 0 Tara_NJ 178
Greetings all, and Happy New Year!!

Hi Andre! Good luck to you!

Tara_NJ
5 years 0 Tara_NJ 178
Not getting requested jobs. Why?

Thanks for the additional information Ivan! It's greatly appreciated.

Tara_NJ
5 years 0 Tara_NJ 178
Unable to assign any shops

I agree. If your "points" are negative, then something is going on. Reach out to Ivan or create a ticket on the iSS app or website and ask them to look up your history so they can explain what has happened. Perhaps you've been assigned shops in the past and didn't realize it, and you were given negative points for not completing them. Just a thought. Good luck!

Tara_NJ
5 years 0 Tara_NJ 178
Salutations from Beautiful Bend Oregon!

Hi Cindy and welcome! I've never been to Oregon before. I heard it's beautiful though! Anyway glad you joined and let us know if you need any help!

Tara_NJ
5 years 0 Tara_NJ 178
First time tomorrow and not sure what to do

You need to read the instructions included in your email. There's an attachment with the info. Also when you open your assigned shop on iSS you'll see your basic instructions too on the main page. If you still find you're stuck and need help, I recommend calling your MSP in the instructions. Good luck! You should be fine.