Dawn_15212588682316
6 years 0 Dawn_15212588682316 30
Education is key...

I would like to know about the silver & gold certifications as well.

Dawn_15212588682316
6 years +1 Dawn_15212588682316 30
In-N-Out Burger

Hi Ivan,


Okay - I did not realize that it was the MSP who links the shop to the badges. Yes, I would think In-N-Out should be fast food but I watch my points after each shop & also when you click on the fast food badge, it lists all of the shops that you got credit for & In-N-Out is never listed.

Thank you.

Dawn_15212588682316
6 years +1 Dawn_15212588682316 30
Badge Problem

Okay - I admit - I love getting new badges! Bottom line, can someone please show me what a "Quality Rank 100" badge looks like? Here's why:


I get an email telling me that I received a new "Quality Rank 100" Badge so I'm all excited! But the email came over in Code (gibberish numbers/words) & the picture of the new badge did not come through. The picture also was not showing up on iSS (AND it took away my old Quality Rank 5 badge on iSS). I also tried to look at iSS on a Windows PC & my iPhone but the Badge still wasn't showing on iSS. I also looked at the email via webmail, iPhone & Outlook & still no picture on that either. All of that told me that the problem probably wasn't on my end so I contacted iSS (they are great & awesome!) and they said:


The Quality Rank 100 email was an error in how the Quality badge was displaying. When I recalculated the badges it resolved the issue. 


So, now after it was recalculated, I am showing my OLD "Quality Rank 5" Badge again. So before I bug iSS again, I thought I would ask if someone can show me this new badge (so I can see what it looks like) and explain why this happened & what should I do? I know this may sounds silly, but I worked hard for this & it takes so long to get moved up on badges. So, I want to make sure that my account is accurately reflecting what I have earned to date based on the shops that I have done.


Thanks!!

Dawn_15212588682316
6 years 0 Dawn_15212588682316 30
Weekly Point Leaders

Norm - that is no fair on not telling the 'secrets!' LOL But are you saying there is something else you can do besides just doing shops each week? And what badge are you saying tops off at Level 5? Is it the quality badge? Thanks.

Dawn_15212588682316
6 years +1 Dawn_15212588682316 30
Badge Problem

Hi Norm -- thanks for this info. I only received one email about a new badge and since then, I had four shops approved and no new emails re: the quality badge so mine does not appear to be an ongoing problem like yours is. At this point, before bugging (the super nice folks at iSS), I was wondering if someone, anyone, could point me to what the Quality Badges look like, specifically, the Quality Rank 100. If there isn't such a thing, then I will let this go. But I would just like to verify this data against the email that they sent me. Also, I do not know how to get a hold of Ivan directly, so hopefully he sees this. Thanks & have a fantastic day!

Dawn_15212588682316
6 years +1 Dawn_15212588682316 30
Badge Problem

Ivan - this explains it perfectly! Thank you so much for this information.


Dawn

Dawn_15212588682316
6 years +1 Dawn_15212588682316 30
Weekly Point Leaders

The #1 on the Leaderboard this week has 390 points (in Nevada). I thought the points per shop was 20 points? How do you get 390? Just curious.

Dawn_15212588682316
6 years 0 Dawn_15212588682316 30
Weekly Point Leaders

Ivan - that makes it clearer, thank you!

Dawn_15212588682316
6 years 0 Dawn_15212588682316 30
Payments read “pending”

I received an email from iSS saying that I may be owed payment (but to check my records) & it pretty much listed every shop I did for April & May. I did, in fact, get paid. But when I look at my payment history, it shows, "pending" even though I already got paid. Do you know what that is? Who is supposed to mark that it got paid? The MSP? Thanks.

Dawn_15212588682316
6 years 0 Dawn_15212588682316 30
Payments read “pending”

Hi Norm - thanks. I just looked again & now they are all reading Paid 7/16. I was getting paid all along, it's just that they weren't marking it paid. I will write up a ticket if it happens again. Thanks!