Hi! I’m new to secret shopping. I can’t seem to find a help or Q&A section on app or website. I just requested my first assignment. Now what? Do I wait for approval? Will I receive more specific instructions? Thanks for your help

Usually when you self-assign you will be given instructions at that point. Before you assign yourself to a shop make sure you read everything prior to assigning it. you caould be given instructions like:

"**Before conducting your shop, you will be required to fully review the shop objectives attachment, watch a brief prep video (accessible once assigned by clicking on the "Shopper Profile" section of the shop, then copying & pasting the link), and take a pre-test (which will be attached to the shop once assigned).**"

or if already assigned, go to the following link: https://isecretshop.com/shop/assigned to see the shop assigned to you. the details will be there as well.

I am thinking that because you are new, you could not self-assign but wait to be assigned. When you are assigned, you will get access to instructions and the questions for the report.

Hi Candida,

Here is how the system works, roughly speaking:

-Once you log into iSecretShop, go to the "Available Shops" page (or "Web & Telephone" page for shops done from home), and browse the shops that are posted.

-When you see the one you are interested in, you click "View Details" and it will open a pop-up window with all the information on the shop.

-Then, you can either self-assign that shop, or click "Request shop" to submit a request for a specific date. The schedulers are frequently reviewing these requests, so it should be approved soon.

*If you are prompted to sign the iSecretShop Terms of Use or the Mystery Shopping Provider's contract first, you can do so on the "Provider Contracts and Policies" page.

-Once you have a shop assigned to you, you can always view it on the "Assigned Shops" page - there you can see all shops you have assigned, and can click "Complete Shop" on any of them to see the full shop information, the shop instructions, the questions, or/and fill out the shop report.

-If you have any questions about a particular shop, you can always contact the MSP that posted it, and their schedulers/editors will be happy to help.

-When you are done filling out the shop report - you click "Finalize Shop" to submit it - it will be reviewed by editors and either approved, or returned to you for additional information (if so, it will appear back in your "Assigned Shops" page).

-After the shop is approved, you can communicate with the MSP regarding your payment for that shop.

I also advise going to iSSprep.com and doing courses like "iSS 101" and "iSS 102" - these will not only provide you with additional knowledge, but will also grant you shopper points, boosting your rank rather quickly.

I hope this helps!