Only certain badges can be affected by MSP's. Canceled shops also affect your shopper score. Here is an overview of the badges.
Reputation - THE badge. :) This badge is a direct replacement of the old "shopper score" - your overall shopper points are collected by the system and displayed in the form of your Reputation badge level, and it's progress towards the next one. Simply put, you increase its level by gaining shopper points, which is done by successfully completing shops (every shop done gives you a fixed amount of points), by completing courses on iSSprep, and by doing Opinion Polls on iSecretShop. With every new level of this badge, your self-assign limit will increase, and it may be a small increase at first, but starts increasing exponentially at higher levels (after level 5), allowing you to self-assign over a dozen shops at a time. Higher levels do require a lot of time and shops done, so stay persistent!
Legacy - this badge is a representation of how long have you been an active shopper in the system, it's level corresponding with the number of years. Even if you only do one or two shops a year, this badge should still be increasing in level. However, it won't increase if you haven't done any shops in a year.
Reliability - this is a measurement that represents the ratio of the shops you've had assigned to you, to shop canceled. Basically, if you do a lot of shops and you never cancel them, this badge will stay at level 5, as a recognition of that. If cancellations start happening, its level drops.
Quality - similar to the previous one, this badge is a representation of the ratio of Approved vs. Declined shops - if all your reports get approved and you get no declines, it stays at level 5. If declines start happening, its level drops.
Diversity - this is awarded when you complete shops from a lot of different categories, therefore obtaining a lot of different specialty badges.
Globetrotter - this badge is awarded for completing shops far away from your listed home address (outside of your home state for example).
Poll Contributor - this badge is awarded for completing Opinion Polls on iSecretShop
Forum Contributor - this badge serves as recognition of your contributions to this forum, and is awarded when you post and people up-vote your posts.
Recruiter - this badge is awarded when you refer iSecretShop to your friends. When they use your referral link to sign up and start doing shops, you should receive this badge. If you don't, open a ticket for iSecretShop and let them know - you should get the badge soon after :)
#1 on Weekly Leader Board - you get this badge when you are number 1 on the weekly leader board for your area. Please note that you need to repeat this success several times to get a level 2 badge, even more times for level 3, and so on.
Age and ID Verified – This badge is awarded when the Age & Identification Verification process is successfully completed and the shopper gets verified. This process relies on verifying shopper’s public records and requires a one-time fee to be done.
Specialty Badges
These are the most common badges, and most straightforward to get.
You do a shop of a specific category, and you get a level 1 badge for that category. You do more shops of that category (usually a dozen or so), and you get a level 2 badge. You do a lot more, and you get to level 3 - and so on and so on. Level 5 is the maximum level of these, and it pretty much shows everyone that you've mastered doing shops in that category.
What's important to mention is that these are entirely the responsibility of the MSP who posted the shop(s). When posting shops, they need to set their shops in such a way that they award the appropriate specialty badge when completed, and every shop can only award one specialty badge (meaning that one shop cannot be in two specialty categories at once).
This categorization can sometimes cause confusion - for example, if you are doing a telephone shop to evaluate the operator and admission process of a healthcare facility, you could receive a badge for Telephone/Web OR Healthcare. The shop may be a phone shop that requires no knowledge or experience with insurance and is simply to evaluate the process. Or you can have a phone shop that requires you to have experience in a specific area to complete and does not require call experience. MSPs try to be as specific as possible when choosing the shop category/specialty and iSecretShop cannot dictate which badge it would be as this is completely up to the MSP and how they categorize the shop. If you have questions regarding a specific badge awarded for a completed shop, you will want to contact the MSP to inquire about the badge credit received.
These are all the different specialty badges currently in the system, and in time there will probably be more:
Automotive, Adults Only, Alcohol/Tobacco Age Verification, Audits, Bar, Banking/Financial, Bowling, Casino/Gaming, Entertainment, Education, Fast Food, Gas Station/C-store, Grocery, Healthcare, Home/Apartment, Insurance, Interviewer, Lodging, Market Research, Parking, Price Audit, Restaurant - Family and Casual Dining, Restaurant - Fine Dining, Retail, Service, Shipping/Freight/Postal, Storage, Telephone/Web, Transportation, Video.
Awarded Badges:
These are a special kind of badges, they aren't automatically earned or deserved by any specific action. They are instead awarded manually by editors and schedulers when they recognize a specific quality or value in you as a shopper, for something you did, or are repeatedly doing.
Here are the different types:
Last Minute Assist - this badge is awarded to those shoppers who accept and complete shops at the last minute, against tight deadlines, and significantly help schedulers achieve their goals of having the shops completed on time.
Grammarian - this badge is awarded to shoppers whose shop report quality and writing skills, attention to detail and answer completeness are exceptional, on a constant basis.
Hero - this badge is awarded to in recognition of exceptionally good behavior that the editors/schedulers/admins want to reward. It may be given to shoppers who demonstrate exceptional professional ethics and integrity in the course of performing shops, or shoppers who work closely with the admins and MSPs on making improvements to a project or the system in general, or shoppers who simply display a very positive, “reward-worthy” behavior.
These are the rarest badges, and getting one makes you really stand out, and you can be sure that you are truly appreciated as a shopper and someone who makes the schedulers' and editors' job easier and more pleasurable.
IMPORTANT NOTES:
-The specific parameters that define at which time System and Specialty badges are awarded, are the proprietary information of the iSecretShop system and are not revealed to shoppers, nor to schedulers or editors, as that is susceptible to change, and is tweaked to improve the user experience. This includes information such as how many points (or completed shops) it takes for a specific Reputation badge level, how many shops of a specific category you need to complete to level up that specialty badge, what's the self-assign limit for each level of the Reputation badge, how many posts or up-votes on the Forum you need to have to get which level of the Forum Contributor Badge, etc.
-If you have questions about the badge system in general or any of the System Badges, open a support ticket for iSecretShop and feel free to ask. If you have questions about any specific Specialty badge and/or the shops that you completed that should award it, contact the MSP that posted the shop(s) and ask them.
Hello and welcome!
This is how the system works generally speaking:
-Once you log into iSecretShop, go to the "Available Shops" page, and browse the shops that are posted.
-When you see the one you are interested in, you click "View Details" and it will open a pop-up window with all the information on the shop.
-Then, you can either self-assign that shop or click "Request shop" to submit a request for a specific date. The schedulers are frequently reviewing these requests, so it should be approved soon.
If you are at any point prompted to do the following - please do, it is necessary in order to be able to do shops:
*Sign the iSecretShop Terms of Use or the Mystery Shopping Provider's contract - you can do so on the "Provider Contracts and Policies" page.
*Enter your PayPal email address - you can do that on the "Update Extended Profile" page.
-Once you have a shop assigned to you, you can always view it on the "Assigned Shops" page - there you can see all shops you have assigned, and can click "Complete Shop" on any of them to see the full shop information, the shop instructions, the question, or/and fill out the shop report.
-When you are done filling out the shop report - you click "Finalize Shop" to submit it - it will be reviewed by editors and either approved or returned to you for additional information (if so, it will appear back in your "Assigned Shops" page).
So, this is how the process generally works on a PC, but the app is pretty similar too.
If you have any specific questions about some particular part of all this, I suggest opening a support ticket through the iSecretShop website or app, and you'll get a response pretty quickly. :)
Hello,
It is important to keep your score up so you are able to self assign shops and be eligible for more shops.
You lose points by canceling shops you have been assigned to do or doing a poor job on evaluations.
If you have a low score, you can bring your score up by going to http://issprep.com and completing any available courses there. Most of the time there is just one or two courses available but sometimes we will have more.
If you are looking to reverse past point losses - that is up to the Mystery Shopping Provider you contracted with for you assignment. iSecretShop does not change points that are awarded or subtracted for assignment specific reasons.
This is how the system works generally speaking:
-Once you log into iSecretShop, go to the "Available Shops" page, and browse the shops that are posted.
-When you see the one you are interested in, you click "View Details" and it will open a pop-up window with all the information on the shop.
-Then, you can either self-assign that shop or click "Request shop" to submit a request for a specific date. The schedulers are frequently reviewing these requests, so it should be approved soon.
If you are at any point prompted to do the following - please do, it is necessary in order to be able to do shops:
*Sign the iSecretShop Terms of Use or the Mystery Shopping Provider's contract - you can do so on the "Provider Contracts and Policies" page.
*Enter your PayPal email address - you can do that on the "Update Extended Profile" page.
-Once you have a shop assigned to you, you can always view it on the "Assigned Shops" page - there you can see all shops you have assigned, and can click "Complete Shop" on any of them to see the full shop information, the shop instructions, the question, or/and fill out the shop report.
-When you are done filling out the shop report - you click "Finalize Shop" to submit it - it will be reviewed by editors and either approved or returned to you for additional information (if so, it will appear back in your "Assigned Shops" page).
So, this is how the process generally works on a PC, but the app is pretty similar too.
If you have any specific questions about some particular part of all this, I suggest opening a support ticket through the iSecretShop website or app, and you'll get a response pretty quickly.
Great response.
It is important to keep your score up so you are able to self assign shops and be eligible for more shops.
You lose points by canceling shops you have been assigned to do or doing a poor job on evaluations.
If you have a low score, you can bring your score up by going to http://issprep.com and completing any available courses there. Most of the time there is just one or two courses available but sometimes we will have more.
If you are looking to reverse past point losses - that is up to the Mystery Shopping Provider you contracted with for your assignment. iSecretShop does not change points that are awarded or subtracted for assignment specific reasons.
Hello,
This is how the system works generally speaking:
-Once you log into iSecretShop, go to the "Available Shops" page, and browse the shops that are posted.
-When you see the one you are interested in, you click "View Details" and it will open a pop-up window with all the information on the shop.
-Then, you can either self-assign that shop or click "Request shop" to submit a request for a specific date. The schedulers are frequently reviewing these requests, so it should be approved soon.
If you are at any point prompted to do the following - please do, it is necessary in order to be able to do shops:
*Sign the iSecretShop Terms of Use or the Mystery Shopping Provider's contract - you can do so on the "Provider Contracts and Policies" page.
*Enter your PayPal email address - you can do that on the "Update Extended Profile" page.
-Once you have a shop assigned to you, you can always view it on the "Assigned Shops" page - there you can see all shops you have assigned, and can click "Complete Shop" on any of them to see the full shop information, the shop instructions, the question, or/and fill out the shop report.
-When you are done filling out the shop report - you click "Finalize Shop" to submit it - it will be reviewed by editors and either approved or returned to you for additional information (if so, it will appear back in your "Assigned Shops" page).
So, this is how the process generally works on a PC, but the app is pretty similar too.
If you have any specific questions about some particular part of all this, I suggest opening a support ticket through the iSecretShop website or app, and you'll get a response pretty quickly.
Some issues with the shop report were being worked out. We have seen completed hotel shops since then. Are you still unable to submit?
Hello. You can submit a ticket and we will be able to look into it for you.
Hello and welcome! You can find a bunch of useful advice on the following forum thread: https://www.secretshopforum.com/thread/1/2/94/pro-tips-for-those-who-want-to-be-the-best-shoppers#post528