Joan,
There are around 30 different Mystery Shopping Providers on the iSecretShop platform, with hundreds of different clients between them. Blaming the entire platform for what happened in the case of one shop is a very limiting thing to do.
As for your shopper score - points are lost every time a shop is cancelled or declined regardless of the reason. This system is in place to ensure the MSPs that the shops they posted will be done when they are scheduled to be done, and done as specified in the guidelines. If you have lost points, it is very easy to regain them - you can either contact the MSP and ask that your points be restored if appropriate (they have the ability to do so), or you can gain new points, or do both. You can bring your score up quickly by completing one or two free courses on iSSprep, or you can focus on successfully completing new shops. Having a negative score does not prevent you from requesting or getting new shops assigned.
I hope you're still with us as a member, and I hope you'll have better luck with other shops.
Hi Lakendra, welcome to iSecretShop and to the Forum!
You have nothing to be nervous about - there are over a million registered shoppers on iSecretShop, with many of them using secret shopping as a regular source of income. Feel free to explore and take things at your own pace - try grabbing one or two shops that you find interesting, and see how it goes. At it's core, this whole thing is just about being a customer, and reporting on your experience. Good luck, and feel free to write if you have any questions or concerns.
Cheers!
WVWildflower @ Nov 16, 2019 3:59:36 AM
[...] Do what you are comfortable with [...]
Now there's some sound advice for all shops!
Fully agreed!
Which one would you prefer - a shop with a higher fee but smaller reimbursement, or one with a smaller fee but higher reimbursement?
That's true Jeff. Last week of the month is usually when most bonuses are given, as a lot of the shops are posted on a monthly basis, so the schedulers need to get them assigned and done before the end of the month.
Hi Gloria,
You can access the iSecretShop site by going to www.iSecretShop.com, and logging in using your email address and password.
Hello,
You can find any project specific certification that you have a code for on www.iSSprep.com - simply login using the same credentials you use to access iSecretShop, then enter the course code in the search field and click "Search".
I hope this helps!