Hi Jacki,
To change your email address, simply log into iSecretShop.com and go to your Profile Tab. You can change your email in the very first section of the form. Just enter your new email address and hit save.
Once you save your new email address, an email will be sent to your new email asking you to confirm your email address. Click the link, and your email address will be successfully updated.
Cheers!
Hi Holly,
The courses that are visible by default when you login to iSSprep are those that are available to all shoppers at all times, and they are not tied to a specific project. These are courses like iSS 101, iSS 102, etc.
The courses that are "hidden" (only discoverable with a specific course code) are those that pertain to individual projects - they are made to prepare shoppers for performing those specific shops. If you come across a shop which requires you to pass one of those courses, the course code will be listed in the shop description.
I hope this helps!
Hi Mike,
Yes, on the website you can change it to 50 or 100 miles, while the default is 25 miles. On the app, I believe the radius is 25 miles, but it has the extra benefit of showing you shops around your actual location (location of your phone), rather than your home address (as is the case with the website).
Hi Matt,
Your best bet would be to reach out to the MSP who was posting those shops before, and ask them directly - if they have an approximate timeline for re-starting the project, they will likely let you know.
Cheers!
Hi Mike,
On the website you can change it to 50 or 100 miles, while the default is 25 miles. On the app, I believe the radius is 25 miles, but it has the extra benefit of showing you shops around your actual location (location of your phone), rather than your home address.
It's not uncommon for the same locations to have multiple shops posted, though there are usually some "rotation" rules in place - i.e. that the shops need to be at least X days apart, or that the same shopper can only do shops at the same location once every X days.
I'd check with the MSP if it would be okay to do the other shop again this soon - they'll let you know.