Ivan
6 years 0 Ivan 951
Advice?

Thanks for the info Steve!

Ivan
6 years 0 Ivan 951
Before completing a shop

You're most welcome!

Ivan
6 years 0 Ivan 951
Location

Hi,


If that's the case and you're still receiving the location error, you can try a couple of things:


-Make sure that the address that you have listed on iSecretShop is a valid one, and entered correctly (so that it can be recognized by the system).

-Make sure you are using the latest version of the app (You can log out of it, uninstall it, and reinstall from the Play store).


If you are still getting the error message after that, I suggest opening a support ticket to iSecretShop, and informing them of this. Make sure to state exactly which device you are using, when does this occur, and which staps have you already tried in order to attempt to resolve this. Attaching a screenshot of the error message usually helps too.


Good luck!

Ivan
6 years 0 Ivan 951
Issues with the app

Hi Kristena,


That does seem odd indeed. Have you tried opening a support ticket to iSecretShop and stating that?


If you haven't, that what I'd recommend - and make sure to be as specific as possible (list an example, a shop ID where it happened, which section(s), which device are you using, did it happen while you were on a stable network or perhaps a public wi-fi, etc). The more info you provide, the more accurate information you can expect on what could have caused it, and how it can be resolved.


Thanks!

Ivan
6 years 0 Ivan 951
Payments

Hi Kristi,


As Sarah said, the time of payment always ultimately depends on the MSP and their payment schedule. You can contact them at any time to find out what the approximate time of payment would be for their shops that you've done.


You can keep track of your completed shops and their payment status on the Payments tab, so that's useful as well.


I hope this helps!

Ivan
6 years 0 Ivan 951
Dan from Massachusetts

Welcome back Dan!


Let us know if we can help get you back up to speed or generally help out with anything!


Cheers!

Ivan
6 years 0 Ivan 951
Double standard

Well, one of the nice things about mystery shopping on iSS is that just about anybody can do it if they choose to!

The only thing to keep in mind when being part of a household where several people are doing mystery shopping, is that you should only ever use your own profile for doing shops, and play fair! :)

Ivan
6 years 0 Ivan 951
Is there a limit to the level on the badges?

Hi Wendy,


That is very impressive! For all shop specialty badges in the system, the limit is 5 - it's the highest level that can be achieved, and represents a tremendous experience in that shop category.

I believe that the only badge which has a higher limit is the Reputation badge, which is a representation of your overall shopper score, and will continue to increase with each shop you complete until it reaches level 10.


I've personally still never seen it happen though - higher level badges are quite hard to obtain (as it takes more and more points to get every next level), so I think the most high-ranking people in the system right now could perhaps be level 8 probably...But of course, with high levels comes a very high self-assigned limit, so...yay for them, and good luck to everyone on getting there too! :)

Ivan
6 years 0 Ivan 951
Hi

Hi to all the new shoppers, and welcome to the forum, and to mystery shopping!


As these wonderful people already said - feel free to ask any questions you want, there are many members of the community looking forward to helping fellow shoppers out!


Good luck on your shops!

Ivan
6 years 0 Ivan 951
New to the forum

Hi, and welcome to iSecretShop and to the forum!


I suggest checking out this page, as it contains a bunch of helpful advice and tips so you can make the most out of your experience:

https://www.secretshopforum.com/thread/1/2/94/pro-tips-for-those-who-want-to-be-the-best-shoppers


Good luck, and feel free to ask if there is anything you'd like to know!