Ivan
6 years 0 Ivan 951
Self-assigned shop, but it doesn't appear in "Assigned Shops"

Exactly. :)


And if you wish, you can even open a ticket for iSecretShop to enable the option of receiveing notifications for declined requests, if you don't mind the additional notifications.


Cheers!

Ivan
6 years 0 Ivan 951
Web and Phone Shops tips and tricks

Self assigning and requesting a shop are basically done the exact same way - requesting only has that one extra step where schedulers review and approve the request before the shop is assigned to you.


Once you log into iSecretShop, go to the "Available Shops" page, and browse the shops that are posted. When you see the one you are interested in, you click "View Details" and it will open a pop-up window with all the information on the shop. Then, you can either self-assign that shop, or click "Request shop" to submit a request for a specific date. The schedulers are frequently reviewing these requests, so it should be approved soon.

Once you have a shop assigned to you, you can always view it on the "Assigned Shops" page - there you can see all shops you have assigned, and can click "Complete Shop" on any of them to see the full shop information, the shop instructions, the questions, or/and fill out the shop report.


In case of web/telephone shops, it's the same as any other shop - you can request or self assign them for a specific date (although usually those have to be requested, since there is A LOT of interest in them), and on that date, you do the shop and submit the report.


The simplest and fastest scenario would be that, for example, you self-assign a telephone/web shop today, and pick today's date when self-assigning it, so you can immediately just do the shop and then immediately just complete the report. 15-20 minutes effort and you're done. :)


A much more realistic scenario is that you'll be seeing those shops posted on Monday or Tuesday for the following week, not the current one, and they might only be able to be requested, not self-assigned. So within a day or two, you and 20-30 other shoppers will submit your requests for them, and the schedulers will pick the appropriate ones and approve, and if the shop is assigned to you, you would have to wait for the scheduled date on the following week to do the shop and submit the report. Still the same amount of time and effort, but a lot of waiting involved. :)

Ivan
6 years 0 Ivan 951
Web and Phone Shops tips and tricks

Well, it could be several options - that it was a "weekday" shop with instructions for the business days, but the available dates have been extended on to weekends (in which case it's okay to do on a weekend), or the MSP didn't block Sundays as an available day on which the shop can be done when they were posting the shops, or new shops for all days (including Sunday) has been created but the instructions and available dates were just copied from a previous shop that did not allow it to be done on Sunday, etc.


It is always good to contact schedulers when in doubt, but in this case it's necessary, as they are the only ones that can give you the correct information when there is conflicting info like this.


Cheers!

Ivan
6 years +1 Ivan 951
New member.

Happy New Year, and welcome aboard!

Ivan
6 years +1 Ivan 951
New to ISS

Welcome aboard guys!


I really hope you like the system and the shopping opportunities available. Here's a forum page with some tips and tricks to help you make the most out of your experience:


https://www.secretshopforum.com/thread/1/2/94/pro-tips-for-those-who-want-to-be-the-best-shoppers


And of course, whatever questions you may have or stories you want to share - go right ahead!

Ivan
6 years 0 Ivan 951
Terms of service

Hi Brandi,


Where you find the link to the Terms of Use depends if you are on the app or the website. The link on the website is called "iSecretShop TOU," It is on the bottom left on the website and you can also find it on the website by clicking on the "Provider Contracts & Policies" link and clicking the blue button in the top center of the page called "View/Accept Terms: directly beneath the heading "iSecretShop Terms of Use." It is also one of the last buttons on the home page on the app.


Click that - enter your name and click the accept or sign button.

Ivan
6 years 0 Ivan 951
Phone shops

Hi Stacey,


You can find all shops that are assigned to you on the Assigned Shops page. If they were assigned to you and there but then disappeared, then it is likely that they got unassigned - in that case I advise contacting the schedulers and asking them about that.


If you are referring to open shops, you can find them all on the Available Shops page - if they are not there, than they are no longer available, but new shops should soon be, so make sure to check that page every once in a while.


I hope this helps!

Ivan
6 years 0 Ivan 951
Newbie from VA

HI Victoria,


I found it to be very much worth my time! I'm sure there are a lot of people on this forum that share my opinion, and then again, there may be some who don't.

The system itself is great, in that it provides a ton of fun opportunities that can be very profitable - it's the way that people use the provided opportities that determines how much worthwhile will it be.


I hope you find the system, and mystery shopping in general, as useful as me and a lot of others have. :)


Don't hesitate to ask if you have any questions!

Ivan
6 years 0 Ivan 951
I'm new from Alabama

Hi Tiffiney,


The best advice I can give is to try out a lot of different shops, read the instructions carefully, to feel free to ask whichever questions you may have, and to read the this thread of the forum, as it contains a lot of helpful tips to help you make the most out of your experience:


https://www.secretshopforum.com/thread/1/2/94/pro-tips-for-those-who-want-to-be-the-best-shoppers


Cheers!

Ivan
6 years 0 Ivan 951
Status of my Mystery Shopping inaccurate

Hi Erica,


According to your Legacy badge (the blue one with the Crown), I'd say the system recognizes that you have been an active shoppers for 3 years, so I'm not sure why do you think it shows that you've only been a shopper here for three days - that number on the badge represents the number of yours you've been active in the system, not days.


Cheers!