Ivan
6 years +1 Ivan 951
Frustrated. Phone/web shops showing as available but aren't

Hi Candace


Whenever they are available, you can see them on the Web & Telephone shops page - if there are none there, then there are none available at the time. You could always email the MSP(s) that post them to ask when can you expect them to be posted again, so you'd be one of the first shoppers to request them - that may help increase your chances of getting your requests for them approved.


Cheers!

Ivan
6 years 0 Ivan 951
Referrals?

Hi Amanda,


If someone uses your referral link to sign up on iSecretShop, you get the Recruiter badge. With more people using your referral link to sign up, higher levels of that badge can be achieved.


Cheers!

Ivan
6 years 0 Ivan 951
Hello

Hi Amanda,


Welcome to the forum, and to iSecretShop! If you have any questions, feel free to ask! :)

Ivan
6 years 0 Ivan 951
Weekly Point Leaders

There are currently only 3 ways of getting shopper points on iSecretShop - completing shops, doing Opinion Polls, and completing courses on iSSprep. But, as Norm said, the number of shops you do and the way you do them - that is entirely up to shoppers, and their circumstances.


Winning the "#1 On The Weakly Leaderboard" badge does not earn you extra pay, but it serves as nice recognition for your work, and does make you stand out to schedulers among shoppers in your area.


Ivan
6 years +6 Ivan 951
Badge Problem

Hi guys, I'm here :)


I'll share the entire story about the Quality badge, and the issue you've been having.


The Quality badge was designed at the same time as other badges, and it is supposed to represent the quality of your work, reflected in the percentage of shops which you have submitted that were approved by the editors. In other words, it's the ratio of shops submitted to shops approved. If all your shops which you complete end up approved (and not declined), your Quality badge would be at its maximum level, level 5. If there are declines, the Quality badge level drops to reflect that.

However, for quite a long time the algorithms for calculating this ratio weren't "kicking in", so the developers got to work on it, and a couple of months ago and it started functioning and appearing on shopper's profiles properly.


Then, in a recent update, a minor bug appeared causing the badge not to be reflected properly in its true levels (level 1 to level 5) but was instead displaying the actual percentage of shopper's approved shops as the badge level. So, if 98% of the shops which you submitted were approved, the badge started displaying as "Level 98" (instead of level 4 or 5) - this was solved by the developers pretty quickly, but all shoppers which have completed shops in that period before it was resolved ended up receiving an email about a ludicrously high level Quality badge and their profiles could not display the icon for the quality badge, simply because there are no icons (nor higher levels) after level 5.


As the issue which caused this to occur in the first place has been solved, it's now a quick and easy fix for every shopper who notices they're having this issue - simply open a support ticket to iSecretShop, and within a few clicks your badge will be recalculated and set to it's actual, normal state.


I hope this provides some clarification :)


P.S. As a side note, there's a cool new feature on the Forum, added a few days ago - you can now tag Forum users in a thread, making that thread appear in their "subscriptions" on the Forum - so if you need me on any thread, feel free to tag me in it, and I'll see it in my "subscribed threads" when I come to the Forum (the option to "tag users" is at the top of a thread page, just below the search box).


Cheers!

Ivan
6 years +1 Ivan 951
Badge Problem

You're welcome! :)

Ivan
6 years 0 Ivan 951
Worried about giving your phone number and email address?

Thant can be very useful Christopher, thank you!

Ivan
6 years 0 Ivan 951
Employment

That's awesome! I'm glad I could help!

Ivan
6 years 0 Ivan 951
Points-45 why?

Hi Arlene,


Negative Points come from shops that you accepted and then canceled, had unassigned because you did not do it, or had the shops declined. If you have questions about the specific circumstances surrounding your drop or decline you should contact the MSP that posted the shop in question.


iSecretShop does not issue or take away shop specific points.


You can also answer Opinion Polls and take courses as they are available on iSS Prep. These will earn you points.


Cheers!

Ivan
6 years 0 Ivan 951
Hello

Hi Nokuthula,


The only physical shops currently available on iSecretShop are in U.S. and Canada, but if you see any shops available on the WEB & Telephone Shops page, you can contact the MSP(s) that posted them and inquire about the possibility of completing them from South Africa, and the process involved.


Cheers!