Ivan
6 years 0 Ivan 951
Help with Cert 102 Please!! Poll Included

No problem, I'm always glad to help!

Ivan
6 years +2 Ivan 951
Unable to self-assign shops

Hello,


There can be a few explanations for this:


  1. If the shops in question are the same shops which you used to be able to self-assign but now you can't, it's possible that the MSP has altered the shops in such a way that they can no longer be self-assigned by anyone - you can always contact the MSP to check if a shop can be self-assigned at all. These changes sometimes happen when MSPs want to gain more control of a
  2. If your score is negative (which doesn't seem to be the case here, looking at your badges), you won't be able to self-assign any shops.
  3. If you have reached your self-assign limit, you won't be able to self-assign more shops until you complete the ones that you do have assigned at the moment.


If you believe that none of this is the case, you can open a support ticket to iSecretShop, to get more information regarding your specific case.


I hope this helps!

Ivan
6 years 0 Ivan 951
Payment Pending ?

Thanks for that great explanation Norm, well said!

Ivan
6 years 0 Ivan 951
Newbie in Forum

Thanks for the advice Norm!

Ivan
6 years 0 Ivan 951
Where is everyone from?

Hi everyone, and welcome! If you have any questions or need any help, don't hesitate to ask! :)

Ivan
6 years 0 Ivan 951
New member

Hello Shanda, and welcome to the the Forum, and to iSecretShop!

Ivan
6 years (Edited 6 years) 0 Ivan 951
Signature for Contracts

Hi Sharon,


Norm is right - you should open a support ticket to iSecretShop to inquire about what could be causing your issue.


Before you do, here are a few things to consider:


Make sure that you have first signed the iSecretShop Terms of Use (TOUs) - on the desktop website, there is a page that you can access from the left-side menu that takes you directly to the iSS Terms of Use, or you can access them from the top of the Provider Contracts and Policies page. On the mobile site or app, there is a tab called iSS TOU that you can tap to open up a page where you can sign the Terms of Use.


When opening the support ticket, make sure to state if you are trying to sign the MSP contracts via the desktop website, mobile site, or mobile app. Next, make sure to list the exact actions you are taking, and well as what specifically do you mean by "unable to sign" - can you click on the signature field? Can you type in your name in the signature field? Can you click the "I agree" (or "Confirm") button after that? Do you get any error messages? Lastly, a screenshot of the page you're stuck on is also very helpful - the more information you can provide, the faster the support team will be able to discover what the issue is, and work with you on resolving it.


Cheers!


Ivan
6 years 0 Ivan 951
W9 form

Hi Tina,


Some MSPs require W-9s, and some don't, but to my knowledge no MSP requires you to send one for every assignment - as far as I know, those that do ask for W-9s only ask for them once, or once a year. The most reliable way to know if to check with the MSPs themselves - you can always email them and ask :)


Cheers!

Ivan
6 years 0 Ivan 951
How do you get paid ?

Hi Marianne!


As Sharon said, your PayPal email address is whatever email you used to set up your PayPal account, and the one you use to sign in to it.

You can enter it in the field called "PayPal email" on your Extended Profile page when you login to iSecretShop.


I hope this helps!

Ivan
6 years (Edited 6 years) +3 Ivan 951
New feature - GET VERIFIED!

Hello shoppers!


As many of you have noticed, there is a brand new feature on iSecretShop called Age & Identity Verification. I'm happy to open this thread to discuss it, and answer any questions you may have.


WHY is there a need for this feature?

Scams and fraud attempts are now so common, and businesses now rely so completely on accurate data, that they are increasingly demanding all field evaluators be Age and Identify Verified prior to accepting their important assignments. They need to be assured the evaluators are legitimate.


HOW can YOU, and iSecretShop, meet this demand?

The innovative new "Age and Identity Verification" service allows shoppers to stand apart from the masses - promoting yourself as a verified and legitimate contractor to every MSP and Market Research Company on the system. Certain assignments require it, others give preferential treatment to verified users - and in all situations, verified evaluators stand apart from - and above - their unverified peers. This new feature allows you to stay ahead of the industry and at the front of the line - get Age and Identity Verified today and show businesses you are a professional.


WHAT should you do in order to take advantage of this feature?

This works using Public Records data to confirm your identity. If you are interested, simply log in to iSecretShop.com and over on the left there is a link called Age & Identity Verification. Click that. There is a one-time fee of $9.98 to run the check - you then confirm all the information is current and correct before you do so - and then your profile will be officially verified and you will be notated accordingly.


Simply put, you get Verified once - and from then on, every MSP and MRC on the platform will know you are legit.


I hope many of you find this beneficial, and I'm here if you have any questions! Cheers! :)