Ivan
4 years 0 Ivan 951
Points deducted, comments and suggestions?

The MSPs thap post the shops do have the ability to restore lost points from cancellations if they deem it appropriate. Generally speaking, this is very rarely done, as it's reserved only for cases where the shop couldn't be completed by no fault of the shopper's (the location they were supposed to visit is closed, the shop was posted in error and got cancelled, dangerous weather/circumstances make the shop inaccessible/hazardous to do, etc).

Ivan
4 years 0 Ivan 951
Submitting Reports

Hello,


The shop reports are filled in online, directly on the website/app, section by section. You can access your shops through the Assigned Shops page.


Good luck!

Ivan
4 years +1 Ivan 951
Did she know?

Call me naive, but I don't think someone would carry a box cutter intentionally as a threat in that situation - she probably felt embarrassed about it later :)

Ivan
4 years 0 Ivan 951
Newbie saying hello

Hello everyone, welcome!

Ivan
4 years 0 Ivan 951
New Here

Hi there, welcome to the Forum, and to iSecretShop!

Ivan
4 years 0 Ivan 951
What are they looking for exactly? Please help

Hi Jama,


I'm not sure what authorization letter you're referring to - if that is something specific to a shop, you should reach out to the Mystery Shopping Provider that posted it and ask them - their schedulers will provide you with the information you need.


Cheers!

Ivan
4 years 0 Ivan 951
Jobs Referenced by Scheduler

Hi Dolores,


It's possible that the shops in question are not set to be visible to shoppers, or that you don't meet some demographic requirements (like age) to do them. In those cases, shops would not be visible on the Available Shops page. You can ask the scheduler to assign the shops to you manually, in which case they will immediately show up on your Assigned Shops page. Otherwise, you can explain the issue to them, and they can let you know why you're not seeing the shops.


I hope this helps!

Ivan
4 years 0 Ivan 951
New shopper questions

In a lot of cases, with a lot of projects, yes, I would definitely say so.

Some MSPs have adapted their shops to accommodate for the new situation, and even to evaluate if the required measures are being implemented. Some have new projects now, centered around Covid measures. Some have shut most projects down and have still not reinstated them.


Overall, I'd say we're not near the pre-pandemic levels of shops, but it's definitely much better than in the early days of the locakdowns.

Ivan
4 years +2 Ivan 951
New to this looks fun!

Hi, and welcome!


The MSPs on the iSecretShop platform do always pay shoppers for successfully completed shops, they pay the complete amounts (unless in very special circumstances that can cause a reduction), and they pay on time, in accordance with their payment schedule - delays are very rare. They are all legitimate, credible companies with years of experience. Different MSPs have different payment schedules, and you can find out more info about each on the Provider Contracts and Policies page.


Good luck with your future shops!

Ivan
4 years +1 Ivan 951
New to this looks fun!

Hi Holly,


My recommendation would be to complete the free courses available on iSSprep, as those will increase your shopper score - then, once you see shops available on the Web and Telephone Shops page, request them for the soonest available date (those requests are much more likely to be approved then those for later dates). Additionally, once you request the shops, you can reach out to the MSP and let them know that you have requested the shops and would like an opportunity to do them - asking politely never hurts your chances :)